Articles

  Do you offer SSH or Telnet ?

We do not offer Telnet or SSH access on any accounts, this is due the the security issue it can...

 550 Relay Denied Error?

When sending mail I get the error message "550 Relay Denied" is given by the SMTP server (your...

 Am I allowed to sell my POP3 accounts to others?

Yes you can sell POP3 accounts.

 Are you being spied on or has your account been hijacked

In the last few days I have found 2 or 3 accounts that have been hijacked for sending spam...

 Do you scan email for viruses?

Yes, all our hosting plans include incoming email virus scanning. Our virus fingerprint database...

 How do I change my Webmail password without logging into control panel?

If you have designed the website for your clients or for yourself you can change your password...

 How do I change my Webmail password without logging into control panel?

If you have designed the website for your clients or for yourself you can change your password...

 How many times can I update my web or e-mail forwarding?

The system is fully automated, and so you can change these settings an unlimited number of times....

 I can't connect to my email.

Some ISP's do not allow connections on port 25 to other mail servers. You'll then need to use...

 Mx Records and how to change them?

you can change your own MX records in your control panel in email management tools

 Mx Records and how to change them?

you can change your own MX records in your control panel in email management tools

 Sending email takes a long time and then fails, why ?

If, whenever you try to send email from a program on your computer like Outlook or Eudora, it...

 Setting up Web mail?

To add emails to your hosting package please once logged into your control panel do click on the...

 Setting up a mail list?

Mailing Lists The Mailing List program explained << click here for tutor Where can I get...

 Someone is sending spam or viruses that appears to come "from" an address at my domain.

This type of abuse happens frequently to many domain name owners, since spammers rarely use their...

 Spam Management

We have a zero tolerance policy on spam and anyone found spamming will be suspended Spamming:...

 Unable to send mails or mails rejected by other servers

We have monitors on all our IP addresses however any of the following may happen that would cause...

 What do I use for POP/SMTP settings?

Your POP/SMTP settings should look like this: POP: mail.yourdomain.com SMTP: mail.yourdomain.com...

 What do i do with Spam Assassin?

Please note - cpanel may remove spam assassin from fantastico, this is not us, it is Cpanel as...

 What does POP3 stand for?

POP3 stands for Post Office Protocol version 3, which is the generally accepted protocol used for...

 What does the Boxtrapper do?

Box trapper protects your inbox from spam by forcing all people not on your white list to reply...

 What is Web Mail explained

Web mail is a web based interface to your own email directories on your web server. If you use...

 What is a POP3 e-mail account?

Once you have completed the steps to create your new account, it is available immediately for...

 What is the POP3 server used for?

The POP3 server stores all accumulated e-mail for each client on a per domain basis. Think of the...

 What is the default e-mail address for?

This e-mail address, with the username the same as your hosting account, is also known as the...

 When can I set up my forwarding?

You can set up web or e-mail forwarding at any time during the registration period, provided your...

 Yes, 19jawebhosting does offer a variety of web hosting services.

Cpanel's help guide to Email http://www.cpanel.net/docs/cp/Mail.htm What are my main account...

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