You can place a deletion request for your Digital Certificate Order from within your Control Panel.
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You may Delete a Digital Certificate only after it has been issued.
Prior to issuance, you may simply cancel your Order.
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Cancelling an Order generally leads to a refund being processed for your Order.
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You may delete a Digital Certificate from your Control Panel within 25 days of it's issuance and get a refund.
In case you wish to delete a Digital Certificate outside the 25 day Money Back Period, you need to get in touch with us at info@19jawebhosting.com and request the same.
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The Digital Certificate needs to be Deleted, if your Reissue request is rejected and the Digital Certificate is Revoked by thawte.
To Delete a Digital Certificate
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Login to your Control Panel.
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Search for the Digital Certificate and proceed to the Order Information view.
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Click the Delete link.
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Click the Confirm Deletion button, if you are sure that you wish to delete your Digital Certificate. In the popup, enter YES (in capital letters) and click the OK button.
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An email requesting approval for revocation will be sent from thawte to the Admin Contact Email Address associated with the Digital Certificate.
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Once the revocation has been approved, the certificate will be deleted under our system.
